top of page
Search

Transforming Insights: My Journey from Data Analysis to Strategic Decision-Making

  • Writer: Trí Quang
    Trí Quang
  • 6 days ago
  • 3 min read

Updated: 2 days ago

The modern business landscape is fueled by data, and understanding how to analyze it is vital for success. My journey through various business analytics subjects has shown me that data is more than just numbers; it has the power to transform decision-making and drive strategic initiatives. In this post, I will share my experiences in six key subjects that reshaped my understanding of analytics and its real-world applications.


MBAS901: From Zero to Regression Hero


This was where my journey began. I quickly learned that Excel is not just a tool for accountants; it is a gateway to uncovering relationships between variables. By engaging with concepts like regression analysis, including key metrics such as R² values, residual plots, and understanding multicollinearity, I discovered that analytics goes beyond simple calculations. It’s a method of making sense of complex data.


With these skills, I moved away from intuition. I transitioned from saying “I think” to confidently stating “I know,” allowing me to back up my decisions with evidence.


MBAS902 & MBAS903: Exploring Patterns, Discovering Purpose


In these classes, I trained myself to hear what the data was saying. I used visualization techniques like box plots, scatter matrices, and heatmaps to identify trends I hadn’t seen before.


In MBAS903, I created my first K-means clustering model, sorting housing data into meaningful categories. It felt like turning chaos into clarity, and upon seeing my parallel coordinate plots come to life, I realized: this is what data storytelling looks like. For instance, I was able to show how different neighborhoods varied in average home prices by as much as 40%, giving stakeholders insights into real estate opportunities.


MBAS904 & MBAS905: Bringing Data to Life


MBAS904 introduced me to the power of analytics in decision-making, especially in operations and marketing. I learned to create dashboards that unveiled insights about customer behavior, service efficiency, and looming process bottlenecks. A specific example was developing a dashboard for a retail client, revealing that 30% of their customers were frequently abandoning their online carts—a critical insight that led to targeted strategies to mitigate loss.


Then came MBAS905, where I elevated my skills to predictive analytics. I dived into logistic regression, decision trees, and evaluated models using ROC curves and lift charts. This was groundbreaking; I could not only explain past events but forecast future ones. In one project, I accurately predicted customer churn with an 82% success rate, allowing businesses to take preventive actions.


🚴‍♂️ MBAS906: My Capstone, My Proof


All the theory and practice came together in my capstone project with Bike MS, a part of the National MS Society (USA). This was not a typical student project; it tackled a real-world problem. I used clustering to segment corporate teams, developed a model to predict donor behavior, and devised data-driven fundraising strategies with measurable impact. The best part? I presented my findings to actual stakeholders, marking a significant milestone in my journey.


Eye-level view of a vibrant bike trail surrounded by greenery
A scenic bike trail representing the journey of data analysis

Reflection on My Analytics Journey


Looking back on my experiences in these six business analytics subjects, the shift from basic data analysis to strategic decision-making has been transformative. Each subject played a critical role in enhancing my understanding and use of analytics, empowering me to harness data’s true potential.


The skills I developed not only refined my analytical abilities but also gave my work a new sense of purpose. I am eager to leverage these insights as I progress in the field of business analytics, using them to drive meaningful changes and contribute to data-driven strategies in diverse scenarios.


In our data-rich world, turning insights into strategic actions is incredibly valuable. Whether you are entering this field or seeking to deepen your analytics skills, embarking on this journey can yield significant personal and professional transformations.


Comments


bottom of page